Assistance Desk software is the complete unmatched help desk solution.
Affordable, web enabled service management and help desk solution.
Macros - Help Desk Reply Automation and Macro Software
Web-based help desk software solution for delivering customer support.
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Assistance Desk (Trouble Ticketing System) is the complete unmatched help desk solution for small to medium sized businesses. It allows to provide a simple, easy to use web interface for managing and tracking technical support problems.
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The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams.
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Review by Mike: Customer service was ok prior to purchase, however once purchased they would not return phone calls/e-mails. Would not give refund. Total Rip off. (1/5 - 24-Jan-2008)
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Macros - Help Desk Reply Automation and Macro Software.
Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...)
it is the ultimate time saving tool for your help desk support staff, idea
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Help Desk for IIS is a web-based help desk software solution for delivering
customer service and support. It easily installs on your web server as ISAPI
extension for Microsoft Internet Information Services.
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Customer support just got easier. QUAD Help Desk provides quick and easy recording, updating and reporting on customer support issues. New charts give insight into the calls you and your staff receive and complete.
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Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or GAL. Open tickets are stored in Outlook and in an Access.
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An affordable, network ready,desktop and browser based program that let's you quickly record and update support requests as well as computer, software and peripheral inventory information. Wide range or reporting and analysis tools included.
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Ticket Operator software (Trouble Ticketing System) is the complete unmatched help desk solution for small to medium sized businesses. It allows to provide a simple, easy to use web interface for managing and tracking technical support problems.
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Help Desk Software (from $4995, 45 day MBG) HelpSTAR supports ITIL processes for best-practice service management, including: · Problem Management and Incident Management · Change Management · Knowledge Management
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The VI Service Desk is a complete IT service management solution providing Incident, Service, Knowledge, End User Self Help, and Asset Management.
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Review by Tom: A great help desk for Lotus Notes. It has all the things our company was looking for - and this to a very good price/performance ratio. (5/5 - 30-Aug-2005)
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Aegis Help Desk is a fully integrated Help Desk, Client and Asset Management system to power your call center. It will work on Windows and also over the web.
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Intuitive web based help desk software, including: Incident Management - Asset Management - Approval Workflow - Two-way Email Integration - Knowledge Base - LDAP Sync - Reporting. Cross platform service desk software for Mac OS X.
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